Customer
Christchurch, NZ
Full-time

Implementation

Starting date:

Your manager:
Chelsea Aitken
Chief Customer Officer

About us

Lawyers spend half of their time at work on paperwork from calls, messages and meetings. Law firms use VXT to make calls, send messages, host meetings and we automate that paperwork using integrations with legal software and AI. Every month we grow revenue by 10%, and we’re on the lookout for our next new team mates who will help us continue to grow and thrive.

Our culture

We want VXT to be the best place you’ve ever worked, and where you get your best work done. A company is only as good as its teammates. VXT has been named in the Top 100 Tech Companies to work for in New Zealand since 2021.

Learn more about our culture here.

Check out what life is like at VXT through our videos here.

What you'll be working on

As an Implementation Manager you will be responsible for helping new clients use our software for the first time. We have a very well defined implementation process that includes:

  • Managing implementation projects including iniation, planning, execution, monitoring and closure.
  • Creating detailed project plans to outline deliverables, timelines, resource allocation and budgeting related to implementation projects.
  • Identifying, analysing and managing risks associated with implementation projects to ensure smooth execution and delivery.
  • Creating and maintaining quality assurance processes to ensure that implementation projects meet specified standards and requirements.
  • Supporting multidisciplinary teams including engineering, and technical support to ensure efficient project execution.
  • Coordinating multiple virtual planning and training meetings during implementation projects.
  • Coordinating and improving phone number porting processes.

Benefits

  • Competitive pay:
    • Salary range of $80,000 - $150,000 NZD
  • 5% automatic raises every 6 months.
  • Generous stock options.
  • Pay transparency.
  • $2k annual professional development.
  • $3k annual wellbeing allowance for healthcare, public transport, gym etc.
  • 6 days of mandatory wellbeing leave per year.
  • Expenses paid international travel for conferences and team offsites (we went to Fiji in 2024).
  • 4 weeks of paid annual leave.
  • New office in Christchurch built specifically for us (end-of-trip facilities, new kitchen, lots of sunlight, plants, beautiful views etc).

Who we're looking for

  • No experience required; extensive technical training will be provided.
  • Clear and concise communicator.
  • Highly curious individual who enjoys using and understanding software.

Useful information

This is a rare opportunity for an ambitious person to dramatically accelerate their career in one of the fastest growing companies in the world. You will have the opportunity to learn and grow within the organization, with exposure to various aspects of the business. Apply now to join our team at VXT.

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By clicking Submit Application you acknowledge and consent to our review of your application information. You also agree to be contacted regarding your application and understand that your data will be managed in accordance with our Privacy Policy.