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About us

‍Lawyers spend half of their time at work on paperwork from calls, messages and meetings. Law firms use VXT to make calls, send messages, host meetings and we automate that paperwork using integrations with legal software and AI. Every month we grow revenue by 10%, and we’re on the lookout for our next new team mates who will help us continue to grow and thrive.

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Our culture

We want VXT to be the best place you’ve ever worked, and where you get your best work done. A company is only as good as its teammates. VXT has been named in the Top 100 Tech Companies to work for in New Zealand since 2021.

Learn more about our culture here.

Check out what life is like at VXT through our videos here.

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What you'll be working on

The role will initially include the following responsibilities but will evolve overtime to include other areas of the business in a way that suits the skills and interests of the successful candidate.

• Manage customer support inquiries, troubleshooting issues, and escalating when necessary via chat, phone, and video.
• Create website content (written and video) to guide users.
• Assist customers in managing regulatory compliance.
• Collaborate with various teams including sales, customer, marketing, and engineering to address customer needs effectively.

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Benefits

• Competitive pay.
• 5% automatic raises every 6 months.
• Generous stock options.
• Pay transparency.
• $2k annual professional development.
• $3k annual wellbeing allowance for healthcare, public transport, gym etc.
• 6 days of mandatory wellbeing leave per year.
• Expenses paid international travel for conferences and team offsites (we went to Fiji in 2024).
• 4 weeks of paid annual leave.
• New office in Christchurch built specifically for us (end-of-trip facilities, new kitchen, lots of sunlight, plants, beautiful views etc).

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Who we're looking for

• No experience required; extensive technical training will be provided.
• Clear and concise communicator.
• Highly curious individual who enjoys using and understanding software.

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Useful information

‍This is a rare opportunity for an ambitious person to dramatically accelerate their career in one of the fastest growing companies in the world. You will have the opportunity to learn and grow within the organization, with exposure to various aspects of the business. Apply now to join our team at VXT.

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