Automatically transcribe and summarize every call
Get an accurate record of every conversation saved straight to your legal software.
Save hours on paperwork from phone calls
Get back 5-10 minutes per call by generating AI phone call transcripts and summaries that can be saved to your legal software automatically.
Keep an accurate record of every conversation
Accurate transcripts mean no more misunderstandings, forgotten details, or costly client disputes.
Provide exceptional client experience
Spend less time on note-taking during calls and more time building a strong client relationship.
One time, a client insisted I had given them advice that I knew I hadn’t. I pulled up the transcript and proved exactly what was said. That single instance saved me from a major liability claim and thousands of dollars.
Frequently asked questions
Yes, you can change the prompt used to generate the call summaries. The prompt for call summaries are currently set at an organisation wide level and is an Admin-only setting.
If you go to Admin → Configuration → Transcriptions you can change the 'Transcription Summary Prompt' which will apply to all new call summaries from there on.
No, to maintain accuracy and security, users cannot edit the transcriptions generated by VXT.
As part of our pricing plans, AI phone call transcripts and summaries are unlimited and come free with VXT.
VXT AI phone call transcripts and summaries tend to have a high degree of accuracy. They are based off the transcription generated from the call, so if certain parts of the call are not recorded, then the AI summary will miss out on those sections of the call.
To improve accuracy of the summary, we recommend you ensure your call quality is as high as possible and you are in a quiet environment with minimal background noise.
As with any AI feature, we cannot guarantee the accuracy of the summary and we recommend you take caution when relying on AI summaries of your communications.
Your summary is prepared almost immediately after your call. Note: The time to generate a summary can vary slightly depending on the length of the call.
Still got questions?
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