Resolve disputes quickly with call recording
Keep accurate records and save them straight to your firm’s legal software.
Easily resolve client disputes
Call recordings provide clear evidence of all your team’s conversations, helping you manage risk if client disputes arise.
Turn recording on and off as you need
Capture conversations that matter the most with the ability to toggle recording on and off during calls, or set up recording automatically.
Add call recordings to your legal software
VXT integrates with a range of leading legal practice management systems including Clio, MyCase, Smokeball, and Filevine, meaning you can save your call recordings straight to the right client matter.
VXT’s saving us so much time. Now, we just click a button, and the call recording and notes go to the case in MyCase. With the number of calls we get, I would say we save hours every week.
Frequently asked questions
You can download any call recording in VXT. You can also share recordings with your team or attach them to case files in your legal software for easy reference.
No. Call recording is a standard feature included with VXT Phone.
All call recordings are saved in VXT.
Find the call, hit Play, and listen back anytime, from any device.
If you’re an admin, head to your VXT settings, select the phone number you want to record calls for, and toggle on Auto-record calls.
Need a step-by-step guide? Check out our support article on setting up automatic call recording.
You can use one or more of the following methods to manage disclosure:
1) Enable automatic call announcements when call recording is turned on.
2) Inform all inbound calls that calls are recorded with an audio message.
3) Verbally ask for consent before recording the call.
4) Include a notice in your email signature and website.
Still got questions?
Integrated with software you use
Record your calls today
Save time on admin and mitigate risk.
