Put yourself back in charge of calling with warm and cold transfers
Choose whether you want to speak to your team mates before you transfer them a call.
Now, you can choose whether you want to speak to your teammates before transferring a call, ensuring a seamless and personalized transfer process. With cold transfers, you can quickly and efficiently transfer a call without any prior communication. Expedite the transfer process and keep the conversation flowing, saving valuable time for both you and your colleagues. Alternatively, opt for warm transfers to connect with your teammates before transferring the call, allowing you to provide essential context, brief them on the caller's needs, or ensure a smooth handover of responsibilities.
“I absolutely love using VXT because it transcribes my phone calls. [This means] I can actually use my time on the phone to focus on my clients - really understanding their needs and advising them properly. I don’t have to rush to take notes, and it helps me build relationships while also managing risk.”
Deanna Lastrina
Property Lawyer
,
Nest Legal
Frequently asked questions
No FAQ's at the moment. Got a question? Contact us at info@vxt.co.nz
Still got questions?
See our documentation page for more information on this feature.
See support documentation
Integrated with software you use
"Ease of use, integration with our practice management software and great team supporting their product."
"VXT is an effective and user-friendly addition to our toolkit."
"Easy set up with the VXT team, who were available the whole way through. The software is really easy to use"
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