VXT Voicemail is now discontinued

As of 27 June 2025, VXT users can no longer create new voicemail inboxes.

Existing inboxes will continue to work for current users, however we’re no longer offering VXT Voicemail as a standalone product and have blocked the creation of new voicemail inboxes within the app.

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A brief history

When we launched VXT in 2018, voicemail was slow and clunky. We built VXT to fix that.

VXT became New Zealand's first cross-platform voicemail app. Over the years, thousands of professionals and teams trusted VXT Voicemail to manage their messages faster, smarter, and more effectively.

At a time when voicemail was time-consuming and inefficient, VXT was quick and simple to use. Those core principles stick with us today.

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Why we retired VXT Voicemail

As VXT evolved, so did the needs of our customers.

We’ve shifted our focus from voicemail to building a broader communication tool for lawyers.

We’ve implemented features like AI phone call transcripts and summaries, contact syncing, and deep integrations with legal software. These features are designed to help lawyers save time, mitigate risk and capture more billable time.

Retiring voicemail lets us focus on building a communications platform that supports the needs of modern law firms.

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What does this mean for me?

If you’re an existing VXT Voicemail user, here’s what you need to know:

Existing inboxes still work
Your current voicemail inbox(es) will continue to operate as usual. You can still receive messages and access your voicemail history in the VXT app.

No new inboxes
We’ve removed the ability to create new voicemail inboxes or activate new voicemail plans.

Plan availability
Your current plan will continue to function with any voicemail inboxes that you have.

Need help?
If you have questions about your voicemail plan, get in touch at support@vxt.co.nz.